Walbot is local-first, so most of your data lives only on your own devices and you can delete it yourself at any time. We keep only the limited subscription and billing records described in our Privacy Policy, and you can ask us to delete them.
1. Delete data in the mobile apps
- Open Walbot on your phone and go to Settings.
- Choose Disconnect to unpair the phone from your computer. This removes the pairing credentials from the device.
- Delete drafts and local note history from the app, or uninstall the app to remove all of its data from the phone, widgets and watch.
2. Delete data on your computer
- Delete bots, conversations and memory from inside the Walbot desktop app, or
- Quit Walbot and delete its data folder (
~/.walboton macOS and Linux,%USERPROFILE%\.walboton Windows), then uninstall the app. - Disconnect any apps you connected in Apps and, if you want, revoke Walbot's access in your Google or Microsoft account security settings.
3. Request deletion of your subscription records
Email support@walbot.ai with the subject "Delete my Walbot data" from the email address you subscribed with, or include your App Store or Google Play order number. We will delete your subscription identifiers, purchase proof and support history within 30 days and confirm by email.
What we may keep. Invoices and payment records that tax or accounting law requires us to keep, for the legally required period (usually up to 10 years). Apple, Google and Stripe keep their own records under their policies.
4. Cancel your subscription first
Deleting data or the app does not cancel a subscription. See how to cancel.